Privacy Policy — HitRevon

HIT REVON LLC ("HitRevon," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, process, and protect your information when you visit or use:

The HitRevon website
Mobile applications
Creator Marketplace
AI-powered services
CRM platform
Marketing tools
APIs
Integrations
Customer support services
Any products or services operated by HitRevon

This Privacy Policy also explains the choices available to you regarding your information and the measures we take to safeguard it.

Please read this Privacy Policy carefully before using our Platform.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected by HitRevon through:

www.hitrevon.ai
Mobile applications
User accounts
Creator Marketplace
Customer Support
Sales interactions
Marketing campaigns
Events
Integrations
APIs
Artificial Intelligence features
Third-party services connected to your Account

This Privacy Policy does not apply to:

Third-party websites linked from our Platform;
Services operated independently by Marketplace participants;
Third-party applications you connect to your Account;
Information processed by third parties under their own privacy policies.

We encourage you to review the privacy policies of all third-party services you use.

2. Who We Are

HitRevon is an AI-powered real estate marketing and creator marketplace platform that helps licensed real estate professionals, brokerages, content creators, marketing agencies, and home buyers collaborate through intelligent technology.

Our Platform provides tools for:

Marketing automation
Lead generation
Campaign management
AI-assisted content creation
Creator collaboration
CRM functionality
Analytics
Business intelligence
Workflow automation

HitRevon is operated by:

HIT REVON LLC

Florida, United States

Email: legal@hitrevon.ai

3. Information We Collect

The information we collect depends on how you interact with the Platform.

A. Information You Provide Directly

You may voluntarily provide information including:

Account Information

Full name
Email address
Phone number
Password
Profile photo
Company name
Brokerage name
Job title
Mailing address
Country
State
Time zone
Language preferences

Professional Information

If you use HitRevon as a real estate professional, we may collect:

Brokerage affiliation
License number
License state
Team information
Professional certifications
Areas served
Professional biography
Social media profiles
Business website

Creator Information

Creators may provide:

Creator profile
Portfolio
Social media accounts
Audience demographics
Content categories
Languages
Service offerings
Pricing information
Tax documentation
Payment preferences

Marketplace Information

Information submitted when participating in Marketplace activities may include:

Campaign proposals
Contracts
Deliverables
Messages
Reviews
Ratings
Uploaded assets
Invoices
Payment history

Customer Support Information

When contacting support, we may collect:

Messages
Emails
Attachments
Screenshots
Chat transcripts
Support recordings
Technical information necessary to resolve your issue

4. Information We Collect Automatically

When you use the Platform, certain information is collected automatically.

This may include:

Device Information

Device type
Operating system
Browser type
Browser version
Screen resolution
Language settings
Device identifiers

Usage Information

Login history
Session duration
Pages visited
Features used
Click activity
Navigation paths
Campaign interactions
Marketplace activity
Search history
Referring URLs

Technical Information

IP address
Approximate location
Internet service provider
Crash reports
Error logs
Performance metrics
Network information
API requests

Cookies and Similar Technologies

We use cookies, pixels, local storage, SDKs, and similar technologies to:

Maintain your session
Authenticate users
Improve Platform performance
Measure engagement
Analyze usage
Deliver personalized experiences
Remember preferences
Protect against fraud
Secure the Platform

Additional information is available in our Cookie Policy.

5. Information We Receive from Third Parties

Depending on the services you use, we may receive information from trusted third-party providers.

These providers may include:

Authentication Providers

If you sign in using a third-party authentication provider, we may receive:

Name
Email address
Profile picture
Authentication identifier

Social Media Platforms

If you connect social media accounts, we may receive:

Public profile information
Account identifiers
Engagement metrics
Connected pages
Advertising permissions

Only the information you authorize will be shared.

CRM and Marketing Integrations

If you connect external services, we may receive information such as:

Contact records
Lead information
Campaign performance
Customer interactions
Marketing events

Payment Providers

Payment processors may provide:

Payment confirmation
Billing status
Subscription status
Transaction identifiers

HitRevon does not store complete credit card numbers.

Payment information is processed by PCI-compliant payment providers.

MLS and Real Estate Data Providers

Where available and authorized, we may receive:

Listing information
Property data
Listing updates
Property images
Listing status
Geographic information

Such information remains subject to the licensing terms of the applicable provider.

Artificial Intelligence Providers

Certain AI-powered features rely on third-party AI service providers.

Depending on the feature used, limited information may be securely transmitted for processing in accordance with applicable contractual obligations and security requirements.

HitRevon does not permit AI providers to use customer data for purposes inconsistent with our agreements or applicable law.

6. Sensitive Information

HitRevon does not intentionally request or require sensitive personal information unless reasonably necessary for providing specific services or complying with legal obligations.

Please do not submit information relating to:

Social Security Numbers
Driver's License Numbers
Passport Numbers
Health information
Biometric information
Political opinions
Religious beliefs
Sexual orientation
Criminal history

unless specifically requested for a lawful purpose.

If such information is inadvertently received, we will take reasonable steps to protect or remove it where appropriate.

7. Children's Privacy

The Platform is intended for individuals who are at least eighteen (18) years of age.

HitRevon does not knowingly collect personal information from children under the age of thirteen (13), nor does it intentionally offer services directed to children.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe their child has submitted information may contact us at:

support@hitrevon.ai

8. How We Use Your Information

HitRevon uses the information we collect to operate, improve, secure, and provide the Platform and its related services.

Depending on how you interact with the Platform, we may use your information to:

Create and manage your Account.
Authenticate your identity.
Provide access to Platform features.
Process subscription purchases.
Manage Marketplace transactions.
Facilitate communication between users.
Generate and distribute Leads.
Operate CRM functionality.
Personalize your experience.
Improve AI-powered services.
Deliver customer support.
Respond to inquiries.
Monitor Platform performance.
Prevent fraud and abuse.
Detect security incidents.
Enforce our Terms and policies.
Comply with legal obligations.
Develop new products and services.
Conduct analytics and research.
Improve usability and accessibility.

We only process information that is reasonably necessary to provide our services or fulfill legitimate business purposes.

9. Artificial Intelligence Processing

Certain features of the Platform rely on artificial intelligence technologies to assist users in creating, organizing, analyzing, and optimizing content and workflows.

Depending on the services you use, AI may process information including:

Listing descriptions
Marketing copy
Images
Prompts
Campaign information
Lead information
User preferences
CRM records
Customer communications
Analytics

AI processing is performed solely to provide the requested functionality.

HitRevon does not use customer content to train proprietary artificial intelligence models unless expressly authorized by the applicable customer agreement or with your explicit consent.

Users remain responsible for reviewing all AI-generated outputs before publishing or relying upon them.

Additional information regarding AI features is available in our AI Policy.

10. Marketplace Data Processing

The Creator Marketplace requires limited sharing of information between Marketplace participants.

Depending on the transaction, we may share information such as:

User names
Business names
Profile information
Campaign requirements
Deliverables
Ratings
Reviews
Messaging history
Payment status
Portfolio information

Information shared through the Marketplace is limited to what is reasonably necessary to facilitate collaboration and complete Marketplace activities.

Users are responsible for respecting the confidentiality of information obtained through Marketplace interactions.

11. Lead Management

Lead information is one of the core components of the Platform.

HitRevon may process Lead information to:

Route Leads to the appropriate Professional User.
Prevent duplicate assignments.
Measure campaign performance.
Calculate attribution.
Improve recommendation systems.
Generate analytics.
Detect fraudulent activity.
Support customer relationship management.

Lead ownership and attribution are governed by our Terms of Use and Marketplace Terms.

HitRevon does not guarantee Lead quality, exclusivity, or conversion.

12. Communications

We use your information to communicate with you regarding:

Account activity
Security notifications
Subscription updates
Billing information
Marketplace activity
Customer support
Product announcements
Feature releases
Maintenance notices
Legal notices

Where permitted by applicable law, we may also send:

Educational content
Product recommendations
Marketing emails
Event invitations
Surveys
Newsletters

You may opt out of marketing communications at any time.

Transactional communications cannot be disabled while maintaining an active Account.

13. Analytics and Platform Improvement

We continually analyze Platform usage to improve our services.

Analytics may include:

Feature adoption
User engagement
Navigation patterns
Session duration
Conversion metrics
Campaign performance
Marketplace activity
Platform stability
Error reporting

Whenever reasonably possible, we aggregate or de-identify information before using it for analytics and product development.

14. Fraud Prevention and Security

Protecting our users is a core priority.

We may use your information to:

Detect fraudulent Accounts.
Identify suspicious activity.
Prevent unauthorized access.
Investigate abuse.
Protect Marketplace participants.
Monitor Platform integrity.
Detect automated attacks.
Enforce Platform policies.
Respond to security incidents.

Security monitoring may include automated systems designed to identify unusual or malicious behavior.

15. Legal Compliance

We may process personal information when reasonably necessary to:

Comply with applicable laws.
Respond to lawful requests from governmental authorities.
Protect our legal rights.
Investigate potential violations.
Enforce contracts.
Resolve disputes.
Prevent fraud.
Protect users and the public.

16. How We Share Information

HitRevon does not sell your personal information.

We share information only as described in this Privacy Policy or with your authorization.

Information may be shared with:

Service providers.
Payment processors.
Cloud infrastructure providers.
Customer support providers.
Analytics providers.
Communication providers.
Artificial intelligence providers.
Professional advisors.
Government authorities where legally required.
Business partners involved in providing requested services.

All third-party providers are expected to protect information using commercially reasonable security practices.

17. Service Providers

We work with trusted third-party providers that assist in operating the Platform.

Depending on the services you use, these providers may support:

Cloud hosting
Data storage
Authentication
Email delivery
Messaging
Payment processing
Customer support
Analytics
Error monitoring
Artificial intelligence
Infrastructure monitoring
Video processing
Document storage

These providers may access information only as necessary to perform services on our behalf.

They are not authorized to use your information for their own marketing purposes.

18. Business Transfers

If HitRevon is involved in:

a merger;
acquisition;
financing;
reorganization;
bankruptcy;
sale of assets;
change of ownership;

your information may be transferred as part of that transaction, subject to applicable law.

Should such a transaction occur, we will make reasonable efforts to notify affected users where required.

19. Legal Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

Comply with legal obligations.
Respond to lawful requests.
Protect public safety.
Investigate fraud.
Enforce our agreements.
Protect the rights, property, or safety of HitRevon, our users, or others.

We may also disclose information to exercise or defend legal claims.

20. Aggregated and De-Identified Information

HitRevon may create aggregated, statistical, or de-identified information that cannot reasonably identify an individual.

Such information may be used to:

Improve Platform functionality.
Develop new services.
Conduct internal research.
Measure industry trends.
Publish anonymized reports.
Improve artificial intelligence systems using non-identifiable data.

Aggregated or de-identified information is not considered personal information under this Privacy Policy.

21. Data Retention

HitRevon retains personal information only for as long as reasonably necessary to:

Provide the Platform and requested services;
Maintain user accounts;
Process Marketplace transactions;
Comply with legal, accounting, tax, and regulatory obligations;
Resolve disputes;
Enforce our agreements;
Protect the security and integrity of the Platform.

Retention periods vary depending on the type of information, the nature of the service provided, and applicable legal requirements.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our internal retention practices, unless continued retention is required or permitted by law.

22. Account Deletion

You may request deletion of your Account at any time through your account settings or by contacting us.

When an Account is deleted:

Personal information associated with the Account will be removed or anonymized where reasonably practicable.
Certain information may be retained as required by law, for legitimate business purposes, fraud prevention, dispute resolution, tax obligations, or security investigations.
Marketplace transaction records may be retained to preserve the integrity of completed transactions.
Backup systems may temporarily retain copies of deleted information until such backups are securely overwritten according to our retention schedule.

Deletion of an Account does not automatically terminate contractual obligations, subscription payments already incurred, or legal responsibilities arising before the deletion request.

Data obtained through Meta (Facebook, Instagram, WhatsApp). Users whose data was obtained through our integrations with Meta platforms may request its deletion at any time at https://www.hitrevon.ai/legal/data-deletion, by emailing support@hitrevon.ai with the subject "Data Deletion Request", or by removing the app from their Facebook account settings. We process these requests within a maximum of 30 days. See our Data Deletion Instructions for details.

23. Data Security

HitRevon maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our security program may include:

Encryption of data in transit using industry-standard protocols;
Encryption of sensitive data at rest where appropriate;
Role-based access controls;
Multi-factor authentication for administrative systems where applicable;
Secure credential management;
Continuous infrastructure monitoring;
Security logging and auditing;
Vulnerability management;
Backup and disaster recovery procedures;
Network security controls;
Incident response processes;
Employee security awareness training.

While we implement commercially reasonable safeguards, no method of transmission over the Internet or electronic storage is completely secure.

Accordingly, HitRevon cannot guarantee absolute security.

24. International Data Transfers

HitRevon is headquartered in the United States.

By using the Platform, you acknowledge that your information may be processed, stored, or accessed within the United States or other jurisdictions where our service providers operate.

Whenever personal information is transferred internationally, we implement reasonable contractual, technical, and organizational safeguards appropriate to the nature of the information and the applicable legal requirements.

25. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Access your personal information;
Correct inaccurate information;
Update your profile information;
Request deletion of certain personal information;
Request a copy of your information;
Object to certain processing activities where applicable;
Withdraw consent where processing is based on consent.

Requests may be submitted by contacting us using the information provided at the end of this Privacy Policy.

Before fulfilling certain requests, HitRevon may verify your identity to protect the privacy and security of all users.

26. Marketing Preferences

Users may opt out of receiving promotional or marketing communications by:

Clicking the unsubscribe link included in marketing emails;
Updating communication preferences within the Platform, where available;
Contacting our Privacy Team.

Please note that opting out of marketing communications does not affect transactional communications relating to:

Account security;
Billing;
Marketplace activity;
Product updates necessary for Platform operation;
Legal notices;
Customer support.

27. Do Not Track Signals

Some web browsers provide "Do Not Track" ("DNT") settings.

Because there is currently no universally accepted standard governing DNT signals, HitRevon does not currently respond differently to browser-based Do Not Track requests.

Should an industry standard become widely adopted, we may update this Privacy Policy accordingly.

28. Third-Party Websites

The Platform may contain links to third-party websites, applications, or services.

HitRevon is not responsible for:

The privacy practices of third parties;
Third-party content;
Security measures implemented by third parties;
Information collected outside the Platform.

Users should review the privacy policies of any third-party services they choose to access.

29. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services;
New Platform features;
Improvements to our security practices;
Business operations;
Legal or regulatory developments.

When material changes are made, we will make reasonable efforts to notify users through the Platform, by email, or by other appropriate means.

The "Last Updated" date at the top of this Privacy Policy indicates the most recent revision.

Continued use of the Platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised version.

30. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

HIT REVON LLC

Florida, United States

Privacy Team

Email: support@hitrevon.ai

Website: https://www.hitrevon.ai

If you submit a privacy-related request, we may ask you to verify your identity before processing your request.

31. Effective Date

This Privacy Policy is effective as of the Effective Date listed at the beginning of this document and remains in effect until replaced by a newer version.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

HIT REVON LLC

Version 1.0